Privacy Policy

Pure Roofing is dedicated to ensuring that your personal information is protected. This Privacy Policy outlines how our company collects, uses, and safeguards the data you provide when using our website and services. By interacting with our digital platforms or submitting your information through our contact forms, you consent to the practices described below.

Information We Collect

We collect only the information necessary to provide you with elite roofing services, consultations, and customer support. The types of personal data we may collect include:

• Identity Information: Name, email address, and physical address.
• Contact Details: Phone number and your preferred time to be reached.
• Project Information: Photos of your roof, insurance claim details, and specific service requests.
• Usage Data: Details of your visits to our website, including IP addresses, browser types, and pages accessed.

How We Use Your Information

The information gathered through our contact forms is used solely for the intended purpose of serving your roofing needs. We use this data to:

• Schedule free roof inspections and consultations.
• Provide accurate estimates for repairs or replacements.
• Communicate updates regarding your account or active projects.
• Send newsletters or promotional materials (only if you have opted in).
• Respond to requests for callbacks or customer service inquiries.

Data Ownership and Third-Party Sharing

Pure Roofing owns the rights to the information collected through our website. We prioritize your confidentiality and follow these strict guidelines:

• No Selling or Renting: We will never sell, rent, or lease your personal information to third-party vendors for marketing purposes.
• Confidentiality: Under the Kentucky Consumer Data Protection Act (KCDPA), your records are regarded as confidential and will not be divulged to any third party except as required by law or to facilitate a transaction you have requested (e.g., processing a payment).
• Identity Verification: We may use your data to confirm your identity to prevent fraud and ensure the security of your account.

Your Rights and Data Control

We believe you should have full control over your personal data. In alignment with Kentucky law, you have the right to:

• Access: Request a copy of the data we have collected about you.
• Correction: Ask us to update or correct inaccurate information.
• Deletion: Request that we delete your personal data from our records.
• Opt-Out: Stop future contact from our services at any time.

To exercise any of these rights, please contact our Louisville office directly. We will respond to your request within the legally required 45-day window.

Security and Encryption

Our mission is to protect your information both online and offline.

• Encryption: We use the Secure Sockets Layer (SSL) protocol to safeguard your sensitive information. You can verify this by looking for the “https” at the beginning of our web URL.
• Physical Security: Offline, your information is only accessible to authorized Pure Roofing employees who require the data to perform specific tasks (such as billing or project management).
• Technology Standards: We implement generally accepted standards of technology and operational security to protect personally identifiable information from loss, misuse, or destruction.

Cookies and Web Beacons

To provide the best user experience, our website uses cookies and web beacons.

• Cookies: These are small files stored on your hard drive that help us recognize you on return visits and analyze web traffic patterns.
• Web Beacons: These electronic files allow us to track online movements and count users who have visited specific pages. This helps us verify system integrity and determine the popularity of our roofing content.
• Control: You can choose to accept or decline cookies through your browser settings, though this may prevent you from taking full advantage of the website.

Children’s Privacy

Pure Roofing does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to send any personal information to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

Updates to This Policy

Pure Roofing reserves the right to change this policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions regarding this Privacy Policy or the information we have collected about you, please contact us:

Pure Roofing Company
Plantside Drive, Louisville, KY
Phone: (502) 547-7375
Email: info@pureroofingky.com

Last Updated: February 2026